Archive for the ‘DriveSavers’ Category

Does Your Data Recovery Company Have A Clean Room?

Sunday, February 8th, 2009

Clean rooms used are rooms that have been designed to reduce the level of particulates in the air like dust and airborne microbes. Clean room construction employs filters extensively. Staff would usually have to enter clean rooms through airlocks and wear protective gear while working inside the rooms.

For professional data and server recovery companies a clean room is an essential asset as hard drive repair often requires the use of exceptionally clean working conditions.

External air literally has to go through a range of extremely fine filters to ensure that any airflow into the clean room is totally clear of any harmful particles and often secondary systems are also in place with directed airflows to reduce the risk of internally generated contaminants coming into contact with the actual workbench area or surface.

Clean rooms come in a variety of classes depending on their usage and the class certification is an indication of the permitted number of particles per cubic meter that particular clean room is certified for as well as the actual number of particles that are permissible. Less and smaller is obviously best.

Clean rooms are used extensively in the pharmaceutical, semiconductor manufacturing and biotech industries. Data recovery centres typically use a Class 100 clean room that has an allowance of 100,000 particles per cubic meter (compared to 35 million particles per cubic meter in a normal room).

Why Are Clean Rooms Essential For Hard Drive Repairs?

Clean rooms are used for data recovery to prevent dust, electro static discharges and such disturbances. These kinds of precautions become necessary because even microscopic dust particles can damage the image on the drive platters, and make data recovery difficult.

Hard drive technology continues apace with drives being able to hold Terabytes of data but as this data becomes more densely packed on the platters, the chances of further damage are increased so it is essential that these hard drive repairs are carried out in the cleanest of environments.

Drive manufacturers usually specify that their product guarantee will become void if the drive is opened by anybody other than themselves, or their authorized agents. And typically, one of the conditions they impose on authorized agents is that the disks be opened in clean rooms meeting specified standards.

So in summary clean rooms are essential for maximising the chances of a successful data recovery from a failed drive, are necessary for warranty considerations and perhaps most important of all to protect the integrity of any data on the drive because in many cases if the data is not backed up once lost it is gone forever, the loss of which can be devastating for both individuals and businesses alike.

If you need to hand over your hard drive to a data recovery services company check the validation of their clean room. At the very least it should be class 100 certified although the top companies will have invested in even better standards, for example ISO class 3.

Technorati Tags: , , , , , , , , , , , , , , , , , , , , ,

If you enjoyed this post, make sure you subscribe to my RSS feed!

Dental Office Impacted by Data Extraction

Thursday, January 15th, 2009

Benchmark Dental, a family practice in Sandy, Utah is virtually a paperless office. Everything from patient data, appointments and accounting to insurance records and X-rays are stored on a 160 gigabyte RAID system.

Losing this data was unthinkable; it would bring their practice to a screeching halt. Then, one Monday in February, the unthinkable happened.
When office manager Jenny Leigh arrived at work, she was greeted by an error message on her computer screen.

The system hadn’t been backed up in months and all the critical data was now inaccessible. They had no way of knowing when patients were due for check-ups or even who was coming in that day.

Benchmark Dental had a real concern about the sensitivity of their information and the need to be HIPAA compliant. Jenny contacted DriveSavers, not only because of our track record of successful RAID recoveries

 Also because we offer the most secure environment in the data recovery field, thanks in large part to our Cisco® self-defending network. Benchmark opted for DriveSavers Standard Service, “The recovery was so fast we couldn’t believe it,” exclaimed Jenny.

“They saved us from a situation that could have impacted us in so many ways and yet, they made it so simple for us. We would refer DriveSavers to anybody, especially companies with sensitive information.”

Having learned a painful lesson, the office is now set up with a new system and is backing up every day.

Technorati Tags: , , , , , , , , , , , , , , , , , , , , ,

If you enjoyed this post, make sure you subscribe to my RSS feed!

Data Recovery Services

Wednesday, January 14th, 2009

When your hard disk drive has crashed, it is better to leave the recovery to a professional data recovery company, Hard drives can fail for a multitude of reasons and the symptoms for the failure are few.

The failed hard disk will :

  • Spin as usual but you can not access your files - Logical Problem
  • Not Spinning - Most likely an Electronics Problem or seized motor.
  • Spinning but makes ticking sounds - Possibly a Mechanical Failure
  • Spinning but make grinding sounds - Possible head crash or motor failure.

When the hard drive is spinning as normal but you cant see your data, then the liklihood is that there is a logical problem. Did scan-disk run during start up?, or did you delete some files recently? Has your computer become infected with a virus?

When the hard drive is not rotating, then your hard disk will need either electronics work it or will need opening in a clean room. MjM Data Recovery Ltd have the facility to recover from either of these problems.

 If the hard drive is making ticking sounds then this points to a more significat problem and will most likely need opening up in a clean room to find out exactly what has happened. Never open a hard disk yourself, especially if the data has any value.

When the hard drive is making creaking noises then this is indicitive of a major failure. More than likely a head crash or spindle failure.

Whatever the problem is, there is still a possiblity of recovering the data .f the drive is sent to data recovery specialists.

Technorati Tags: , , , , , , , , , , , , , , , , , , , , ,

If you enjoyed this post, make sure you subscribe to my RSS feed!