RAID / NAS / SAN

Tuesday, September 16th, 2008
DriveSavers engineers are the best in the industry at dealing with logical and physical data loss. They routinely recover databases, ERP/accounting systems, mail servers and other mission-critical data for organizations of all sizes.Manufacturer recommended

Your enterprise data is safe with us: all leading server and storage device manufacturers confidently refer their customers to DriveSavers to perform data recovery on their products. We guarantee that our work will never void your original warranty.    

We can save it!™
DriveSavers Enterprise Systems Group recovers critical data from all types of high-capacity RAID, NAS, SAN, tape and multi-disk servers.

We offer every customer, from the IT professional to the home user, an extensive list of benefits including:

  • Fastest Standard turnaround time in the industry at 24 to 48 hours
  • Data recovery engineers have been trained and certified by leading encryption vendors to recover lost data from all encrypted hard drives, peripheral devices and software
  • Engineers create sector-by-sector images of the source drive during the recovery process—your original data is never compromised
  • Successful recoveries from all RAID levels and all data loss scenarios, including multiple drive failures, severe corruption and natural disasters
  • Class 100 Cleanroom provides a particle-free environment to safely perform complex microsurgery on sensitive server components
  • Service options to meet every need
  • Highest security protocols possible meet the stringent requirements of corporations and government agencies
  • Safe and proper recycling of old storage devices: NSA approved and DOD approved degausser destroys data permanently

For expanded customer services and smart savings, join the DriveSavers Business Partner Program

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Data Recovery Tips

Thursday, September 11th, 2008

 Lost data? Your next steps are critical!

 

To avoid permanent data loss, follow these important guidelines:

 

 

If your drive is making clicking, grinding or whirring sounds, shut down your computer immediately. These sounds could be the read/write heads hitting or scraping the platters. Severe or complete data loss could result.

 

 

Unplug the power to the computer before removing the hard drive and handle the drive carefully. Hard drives are extremely sensitive to static electricity and physical jarring or jolts.

 

If your data is critical, make sure you choose a reputable recovery firm that can properly recover data from physically damaged drives. Even the simplest recovery attempts on a physically damaged drive could render your data unrecoverable.

 

The first recovery attempt is always the best recovery attempt. Our engineers use the safest methods available to insure your data is not lost from repeated recovery attempts.

 

When disaster strikes:

 

If possible, back up the data immediately

Do not use utility software if the drive makes scraping, tapping, clicking or humming sounds

 

Do not power up a device that has obvious physical damage or is making unusual sounds.  Shut down the computer to avoid further damage to the drive and its data.  Do not attempt recovery yourself on severely traumatized drives (i.e., turning the computer off and on, using over-the-counter diagnostic tools). This may cause further damage or permanent data loss.

 

If you’ve lost critical data, our recovery service is your best and safest option  for you. Never assume data is unrecoverable. We have successfully recovered data from hundreds of thousands of drives with extreme physical and logical damage.

 

 Preventing data loss

 

Everyone should adopt strategies to ensure critical information is protected from corruption and loss.   

 

Best practices:

Never upgrade any system without a verified backup.

 

Use up-to-date hardware and software utilities for data security, such as firewalls and virus protection. Scan all incoming data for viruses, including packaged software. Use ventilation, fans and/or air conditioning to keep servers at the proper operating temperature. Connect systems to an uninterruptible power supply (UPS) to protect against power surges.

 

Power down and take extreme caution when moving computers. Avoid static discharge when touching or handling the media, especially in excessively dry environments.

 

Backup strategies:

 

Invest in redundant backup systems:

 

Establish a structured backup procedure to make copies of all critical data files, using software compatible with the operating system and applications. Periodically test the backups to verify that data, especially databases and other critical files, are being backed up properly. Keep at least one verified copy of critical data offsite.

 

 

 

 

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